OUR SERVICES
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Patient Communication
Handle patient inquiries, respond to emails, and manage phone calls with professionalism and empathy. Respond to patient inquiries via phone, email, or chat, and handle follow-up calls for test results, prescription refills.
EHR & File Management
Organize and update patient files, ensuring compliance with HIPAA and other healthcare regulations. Telehealth Coordination: Set up and facilitate telehealth appointments, ensuring that patients and providers have the necessary technical support.
Prescription Coordination
Liaise with pharmacies to refill prescriptions and verify medication orders under the direction of healthcare providers.
Medical Data Entry
Accurately input patient information, update electronic health records (EHR), and ensure HIPAA compliance.
(AthenaHealth, PracticeFusion, Optimantra, etc)
Social Media Management
Develop and post engaging healthcare-related content on social media platforms to enhance your online presence.
Content Creation
Create educational posts, blogs, and visuals tailored to your healthcare practice, ensuring consistent branding and messaging.
Patient Education Materials
Design and distribute informative materials that help patients understand treatments, conditions, and health tips.
Medical Transcription
Transcribe physician notes, medical reports, and patient consultations, maintaining high accuracy and confidentiality.
Reputation Management
Monitor online reviews and patient feedback, responding professionally to build trust and improve patient satisfaction.